Shipping And Returns Policy

Shipping

  • Shipping Area: We only ship within Canada.
  • Free Shipping: Enjoy free shipping on orders over $200 before discounts are applied.
  • In-Store Pickup: Order in advance and pick up your items in-store for free.

Returns

  • Final Sale: All sales are final.
  • Exceptions: If you receive a damaged or defective product or pump, please get in touch with us; we will gladly assist you.
  • Your satisfaction is our priority: If you have a concern or question about your purchase, please contact our office, and we will gladly assist you.

Need Help?

If you have any questions or concerns about our shipping and return policy, please contact our customer service team.

Contact Us

SCHEDULE A CONSULTATION

FILL OUT THE FORM OR CALL US

WHAT HAPPENS IN A CONSULTATION?

1. We listen to your goals
Your provider will ask what you are noticing, what you would like to improve, what you want to preserve, and how much change feels comfortable.

2. We assess your skin, features, or treatment area
Your assessment may include facial movement, structure, skin quality, texture, pigmentation, redness, laxity, previous treatments, skincare, medical history, and your timeline.

3. We recommend a thoughtful plan
If treatment is appropriate, your provider will explain the recommended options, sequence, downtime, and aftercare. If a different treatment, timeline, or approach is a better fit, we will say so.

HOW MAY WE HELP?

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